Frequently Asked Questions

Got a question? We're here to answer! If you don't see your question here, drop us a line on our Contact Page.

  

Q: What is your return policy?

A: We allow returns of all items within 30 days of your order date. Just send us an email with your order number and we will send you a return label.

 

Q: What are the international taxes, duties, etc. that I have to pay?

A: Tax is included in product price.

 

Q: Free shipping?

A: Yes.

 

Q: What do I do if I never received my order?

A: Just send an e-mail to us, you can find it in Contact page.

 

QWhat do I do if I received a defective order?

AJust send an e-mail to us, you can find it in Contact page.

 

Q: How do I make changes to an order I’ve already placed?

A: Just send an e-mail to us, you can find it in Contact page.

 

QHow much each shipping method will cost the customer? 

ANothing. Our shipping is free.

 

QHow long it takes to deliver my order?

A: It depends on the country you live in. Estimated time 14-20 days.